NUTRON privacy policy
Version: March 2025
1. INTRODUCTION
Nutron is a platform that leverages natural language to search and curate datasets for the purpose of training end-to-end models and improve the physical intelligence of robotics fleets. The platform allows users to visualize and search multi-modal data; curate dataset collections; train models directly from dataset collection curation; perform closed loop testing on robotics hardware and continuously manage and improve their fleet of robots (the “Nutron Platform”). The various features and services will be made available to you as part of the Nutron Platform (collectively the "Service").
This Privacy Policy explains how your personal data is collected and processed when you use the Service, including the Nutron Platform.
For the purpose of maintaining and improving the high quality of the Service and the Nutron Platform, we collect and process various information from and about you in accordance with the policies set out below (the "Privacy Policy").
We update this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, depending on the specific changes, we may also provide you with additional notice or require a renewed consent. We encourage you to review the Privacy Policy, when accessing or using the Nutron Platform to stay informed about how we process your personal data and how you can protect your privacy.
2. WHO WE ARE
Yaak Technologies ApS is the data controller and responsible for your personal data (referred to as "Yaak”, "we", "us" or "our" in this Privacy Policy).
If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us using the details set out below:
Yaak Technologies ApS
CVR no. 41970359
Luftmarinegade 138
1432 Copenhagen
Denmark
Email: hello@yaak.ai
Web: https://yaak.ai
Third-party links
The Nutron Platform may include links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
3. THE DATA WE COLLECT
Personal data means any information about an individual from which that person can be identified. It does not include data where the identity has been removed, anonymized or obfuscated (anonymous data).
When you access or use the Service and the Nutron Platform, we may collect, use, store and transfer the following personal data about you:
Account and Profile Data includes name, email address, and company name for user authentication and account management.
Financial Data includes bank account and payment card details.
Transaction Data includes details about payments to and from you and other details of services you have purchased from us.
Technical Data includes IP address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Nutron Platform.
Usage Data includes information about how you use the Service and Nutron Platform
Support and Communication Data includes any information you provide when contacting customer support or communicating with us.
Marketing Data includes your preferences in receiving marketing from us and your communication preferences.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific feature on the Nutron Platform. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Privacy Policy.
We do not collect any Sensitive Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data).
4. HOW WE COLLECT YOUR PERSONAL DATA
We use different methods to collect data from and about you including through:
Direct interactions. You may give us your identity and contact data by filling in forms or by corresponding with us by phone or email. This includes personal data you provide when you, e.g., (i) register for a free plan, (i) subscribe to a paid plan; (iii) register for our newsletter, or (iv) give us feedback or contact us.
Automated technologies or interactions. As you use the Nutron Platform, we will automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please see our Cookie Policy for further details.
5. HOW WE USE YOUR PERSONAL DATA
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Where we need to perform the contract, we are about to enter into or have entered into with you.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal obligation.
Generally, we do not rely on consent as a legal basis for processing your personal data, although if you sign up for our newsletter via our website, we will rely on your consent for sending the newsletter to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
Purposes for which we will use your personal data
We have set out below a description of the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
To register you as a new user
Type(s) of Data
Account and Profile Data
Lawful basis for processing
Performance of a contract with you
To process and deliver your free plan or subscription to a paid plan including: (a) Manage payments; (b) Collect and recover money owed to us
Type(s) of Data
Account and Profile Data
Financial Data
Transaction Data
Marketing Data
Lawful basis for processing
Performance of a contract with you
Necessary for our legitimate interests (to recover debts due to us)
To manage our relationship with you, which will include: (a) Notifying you about changes to our Terms of Service, Privacy Policy, or Cookie Policy; (b) Asking you to leave a review or take a survey
Type(s) of Data
Account and Profile Data
Marketing Data
Lawful basis for processing
Performance of a contract with you
Necessary to comply with a legal obligation
Necessary for our legitimate interests (to keep our records updated and to study how customers use our services)
To administer and protect our business and Nutron Platform (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data)
Type(s) of Data
Account and Profile Data
Technical Data
Usage Data
Support and Communication Data
Marketing Data
Lawful basis for processing
Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganization or group restructuring exercise)
Necessary to comply with a legal obligation
To deliver relevant content to you
Type(s) of Data
Account and Profile Data
Technical Data
Usage Data
Support and Communication Data
Marketing Data
Lawful basis for processing
Necessary for our legitimate interests (to study how customers use our services, to develop them, to grow our business and to inform our marketing strategy)
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences
Type(s) of Data
Technical Data
Usage Data
Lawful basis for processing
Necessary for our legitimate interests (to define types of customers for our services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
To send newsletters and to make suggestions and recommendations to you about services that may be of interest to you
Type(s) of Data
Account and Profile Data
Technical Data
Usage Data
Marketing Data
Lawful basis for processing
Consent
Necessary for our legitimate interests (to develop our products/services and grow our business)
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.
Promotional offers from us
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you.
You will receive marketing communications from us if you have requested information from us or purchased services from us and you have not opted out of receiving that marketing.
Opting out
You can ask us to stop sending you marketing messages at any time by logging into the customer portal and checking or unchecking relevant boxes to adjust your marketing preferences or by following the opt-out links on any marketing message sent to you or by contacting us at any time.
Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Service and Nutron Platform may become inaccessible or not function properly. For more information about the cookies we use, please see our Cookie Policy.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
6. DISCLOSURES OF YOUR PERSONAL DATA
We may share your personal data with the parties set out below, for the purposes set out in the table above.
External Third Parties as set out in the Glossary, cf. section 10 below.
Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
7. INTERNATIONAL TRANSFERS
Some of our external third parties may be based outside the EU and EEA so their processing of your personal data may involve a transfer of data outside the EU or EEA.
Whenever we transfer your personal data out of the EU or EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.
Where we use certain service providers, we may use specific contracts approved for use by the European Commission which give personal data the same protection it has in the EU.
8. DATA RETENTION
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
9. SECURITY MEASURES
We use industry-standard security measures to protect your personal data from unauthorized access, disclosure or destruction. Our security practices include:
Encryption: Data is encrypted at rest and in transit.
Access Control: Strict identity and access management (IAM) policies.
AWS Security Standards: We leverage AWS’s built-in security measures, including DDoS protection and infrastructure monitoring.
10. YOUR LEGAL RIGHTS
You have the right to:
Request access to your personal data (commonly known as a "data subject access request"). This allows you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This allows you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This allows you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
If you want us to establish the data's accuracy.
Where our use of the data is unlawful, but you do not want us to erase it.
Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.
You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services to you. We will advise you if this is the case at the time you withdraw your consent.
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made several requests. In this case, we will notify you and keep you updated.
11. GLOSSARY
Comply with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.
External Third Parties means:
Service providers acting as processors who provide system administration services.
Professional advisers acting as processors or joint controllers, including lawyers, bankers, auditors and insurers based in Denmark who provide consultancy, banking, legal, insurance and accounting services.
Danish Tax Authority, regulators and other authorities acting as processors or joint controllers who require reporting of processing activities in certain circumstances.
Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract.